About Us
About Us
YETI describes its support policy in these terms: our customer promise is practical: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. Customers relying on this support policy should understand that we do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.
Customers relying on this support policy should understand that questions about our store or products are welcome at Support@trailcoolers.shop or 301-724-1909.
The applicable support policy is as follows: yETI is an independent online store focused on offering a carefully selected range of insulated drinkware, hard and soft coolers, bags and carry gear, cargo, outdoor kitchen equipment, and outdoor living gear and apparel. On this point, the support policy confirms that we aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.
Merchant Contact Record
As a matter of service transparency, customers can rely on this support policy together with the following verified store details.
Brand/store name: YETI
Business name: YETI
Physical and default return address: 6101 Whittemore Ct, Upper Marlboro, Maryland, 20772, United States
Telephone: 301-724-1909
Email address: Support@trailcoolers.shop
Service desk hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)