Terms of Service

Store-Specific Service Terms

For purposes of this support policy, payment is processed in U.S. dollars (USD) through the methods displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Within YETI's support policy, an order may be cancelled before shipment; after shipment, the Refund Policy applies. Our support policy makes the position clear: taxes are charged when required by applicable law. YETI describes its support policy in these terms: the Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages form part of these Terms.

Within YETI's support policy, questions about these Terms may be sent to Support@trailcoolers.shop, 301-724-1909, or 6101 Whittemore Ct, Upper Marlboro, Maryland, 20772, United States.

Our support policy makes the position clear: standard shipping for U.S. orders is free. YETI describes its support policy in these terms: orders are in the usual course processed in 1–2 business days and estimated carrier transit is 4–6 business days after dispatch. Customers relying on this support policy should understand that these timeframes are estimates, not guarantees.

YETI describes its support policy in these terms: customers are able to request a no-reason return or exchange within 30 days after delivery. Customers relying on this support policy should understand that yETI pays approved return shipping and provides a prepaid label or equivalent arrangement. The applicable support policy is as follows: approved refunds are issued to the original payment method within 5–10 business days after the returned item is received, inspected, and approved. On this point, the support policy confirms that custom or personalized products, clearance items, gift cards, and opened intimate or hygiene-sensitive goods are not returnable unless defective or applicable law requires otherwise.

Merchant Contact Record
As a matter of service transparency, customers can rely on this support policy together with the following verified store details.
Brand/store name: YETI
Business name: YETI
Physical and default return address: 6101 Whittemore Ct, Upper Marlboro, Maryland, 20772, United States
Telephone: 301-724-1909
Email address: Support@trailcoolers.shop
Service desk hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)